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CUSTOMER SERVICE
- Multiple members types (dropshippers, resellers and webbuyers). Each has own products, discounts, design and download area
- Password protected member accounts
- Live order tracking
- Purchases history available
- Discounts and loyalty programs
- Automated notification and confirmation emails
- Express checkout
- Newsletters
- Affiliate programs
- Download station for customers to download pricelists, images, forms, etc
Order Tracking
Customer can log in to their account at any time to
track their package real - time via UPS integration.
Member Accounts
Customer can log in via unique userid to Browse or use extensive search
capabilities to find
products, view previous orders, restore previous orders,
provide individual delivery address per product, Join a mailing list, Change address and password details, Pay with credit cards, without
credit cards, PayPal or selected electronic gateway, view and track order
online, view all previous orders and shipping addresses, dropship products, downloadable
pricelists, downloadable images, downloadable forms, fully customizable order
pages, plus more!
Mailing
Automatic emails to the customer and merchant on order completion.
Email even tells you from what vendor your buyer will be getting the
merchandise from. Admin email receipt will show buyers credit card
info, vendor info, and time number. Customer receipt will only show
item number and amount of purchase. Additional mailing to affiliates,
or specific buying group or all. Tell a friend, on product review,
customer contact, lost account and more. Bulk mailing to customers in the
back end as text, HTML or mail merge.
Affiliate program
You can award your affiliates a percentage of each sale they make
through our site.
Registration, commission reports, status review. Each order can be
associated with an affiliate and commission reports automatically
generated. Affiliate commissions can be set at one per cent across the
board or per item basis.
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